FAQ

Products - General questions

We carry a wide selection of home furnishings, including sofas, chairs, dining tables, bed frames, mirrors, and decorative accents designed to elevate any room.

Simply browse our catalog, add the items you like to your cart, and complete the checkout process. Your order will be confirmed right away.

Delivery typically takes 3–4 weeks, though the exact timeframe may vary depending on your location.

All sales are final and items are non-returnable. However, if your order arrives damaged, please contact us at and we will arrange a replacement after verifying the issue.

No, we do not offer free delivery,” or “Shipping charges vary by location.”]

All available maintenance guides and mounting instructions are ready for you in our digital showroom: Technical documentation

All available maintenance guides and mounting instructions are ready for you in our digital showroom: Technical documentation

Delivery Tme & Tracking

In the unfortunate event that your order will be delayed, we do our best to inform you in time. You will receive an alteration notification via email together with the updated estimated ship date on the order confirmation.

Once your order was shipped from our warehouse, you will automatically receive the delivery note and the related invoice via email. In the delivery documentation, you will find the shipment details and carrier information to track your order.

Aarasta does not offer express shipping as a standard. For one-time express shipping possibilities and rates, please get in touch with via what’s app.

We are very sorry for any delays. If you have not received your order within 21 business days after the estimated shipping date, please get in touch with us.